Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the Mad Monkey website (hoodiesntshirts.co.za) and the purchase of products through our site. By accessing or using our site, you agree to be bound by these Terms. If you do not accept the Terms, please do not use the site.

2. Services and Products

Mad Monkey sells custom‑designed hoodies and T‑shirts online. Product descriptions, prices and availability are displayed on our website. We reserve the right to modify or discontinue any product without notice.

3. Prohibited Uses and Conduct

You agree not to use the site for unlawful purposes, to harass or defame others, or to upload malicious code. You may not reproduce, duplicate, copy or resell any part of the site or its content without our written consent.

4. Information Accuracy

We strive to provide accurate product descriptions and prices; however, typographical errors may occur. If we discover an error, we will correct it and, if necessary, cancel or adjust your order, notifying you accordingly.

5. Account Termination

We may suspend or terminate your account if you violate these Terms. You may close your account at any time by contacting us.

6. Third‑Party Links

Our site may contain links to third‑party websites. We are not responsible for the content or privacy practices of those sites.

7. Shipping & Delivery

Shipping and delivery details are set out in our Shipping Policy. We deliver within South Africa; international orders are subject to additional customs and delivery charges. Delivery estimates are not guaranteed. See “Shipping Policy” for details.

8. Intellectual Property

All content on our site—including images, logos, text and designs—is the property of Mad Monkey or our licensors and is protected by intellectual‑property laws. You may not use our trademarks or content without permission.

9. Payments

Payment must be made at the time of ordering. We accept major credit cards, instant EFT and other methods as shown at checkout. All prices are listed in South African Rand (ZAR) and include VAT unless stated otherwise. We reserve the right to refuse or cancel orders for any reason, including suspected fraud.

10. Limitation of Liability

To the extent permitted by law, Mad Monkey is not liable for any indirect, incidental, special or consequential damages arising from the use of our site or purchase of our products. Our liability for defects is limited to repair, replacement or refund as provided in the CPA.

11. Returns and Refunds

Your rights to return goods are set out in our Returns Policy. Please review the policy for details on returns, exchanges, cooling‑off periods and defective goods.

12. Amendments

We may modify these Terms at any time. Changes will become effective upon posting on our site. Continued use of the site after amendments constitutes acceptance.

13. Jurisdiction and Dispute Resolution

These Terms are governed by the laws of South Africa. You agree to submit to the exclusive jurisdiction of South African courts. We encourage consumers to contact us to resolve disputes; if unresolved, you may contact the Consumer Goods and Services Ombud (CGSO) or another dispute‑resolution body.

14. Contact Information

For any questions regarding these Terms, please contact info@hoodiesntshirts.co.za.

15. Consent

By using our site and purchasing our products, you agree to these Terms and to the processing of your personal information as described in our Privacy Policy.